PRIVACY POLICY

PMLP'S Privacy Policy

PRIVACY POLICY

Thank you for visiting Peabody Municipal Light Plant's website hereafter referred to herein as “PMLP”, “we,” “us” or “our.”

By using PMLP's website, you represent that you agree with our Privacy Policy and Terms of Use.

HOW WE PROTECT PERSONAL INFORMATION

We maintain administrative, technical and physical safeguards in an effort to protect against unauthorized disclosure, use, alteration or destruction of any personal information you provide on this website. If for any reason whatsoever you feel your Account Number or Password have become compromised, please contact us immediately by phone or mail.

HOW WE COLLECT AND USE YOUR PERSONAL INFORMATION AND WHY WE COLLECT IT

If you choose to supply us with your personal information, we will only use such information consistent with our policies regarding the establishment of service accounts, our Terms of Use and as may be described in this Privacy Policy. We do NOT use "cookie" technology to track you at any time.

If our information practices change at some time in the future, we will post the policy changes to our website. Therefore, you are advised to check back at this website periodically for any changes or updates.

CONFIDENTIALITY & EXCEPTIONS

We do not knowingly reveal any personal information that is provided by our customers through our website to any third parties except when requested to do so by a governmental agency having jurisdiction, by a court of competent jurisdiction or other operation of law, or when we believe that disclosure is necessary or appropriate to prevent physical harm or financial loss in connection with an investigation of suspected or actual illegal activity.

REVIEW OF AND CHANGES TO YOUR PERSONAL INFORMATION

Please call us at 978-531-5975 or visit our business office, weekdays between 8:30 AM – 4:30 PM at 201 Warren Street Ext. Peabody, MA 01960. Do NOT include any sensitive or confidential information in an email or fax communication.

A WARNING ABOUT E-MAIL THAT WE SEND AND A WARNING ABOUT “PHISHING”

We will NEVER send you an unsolicited e-mail containing a link to the PMLP website.

If you receive an e-mail or telephone call requesting any of this information, it is likely that you have received an attempted theft of your identity commonly called “phishing.” Likewise, if you receive an e-mail urging you to login to your account and provides you with a link to the login page, it is also likely that you have received a “phishing” attempt. In either case, you should bring the e-mail to the attention of our office at 978-531-5975.

For more information about “phishing,” you should visit the Federal Trade Commission’s website at www.ftc.gov.

EFFECTIVE DATE OF THE PRIVACY POLICY AND CHANGES IN OUR PRIVACY POLICY

This Privacy Policy is effective January 1, 2017.

We reserve the right to alter or amend this Privacy Policy at any time and without prior notice to you in order to reflect changes in our online information practices. In an effort to ensure that you receive notice of any changes to the Privacy Policy, we may include a notice on this website.

We also recommend that you check back with this website periodically so that you may be kept informed regarding any changes to the Privacy Policy.

THIRD PARTY LINKS

Our website contains links to third party websites that are not necessarily subject to this Privacy Policy. If you visit these websites, we encourage you to read their privacy policies before providing them with any personal information.

STATE LAW

You may have privacy rights under applicable state law in addition to those outlined in this Privacy Policy.

CONTACT US

If you choose to e-mail us through the “Contact Us” or other links on this site, you will be asked to provide information such as your name and e-mail address so that one our employees can respond to your questions and comments.

PLEASE DO NOT PROVIDE ANY CONFIDENTIAL OR SENSITIVE INFORMATION via email. If however, you wish to submit your questions or comments via U.S. Mail they may be sent to:

Peabody Municipal Light Plant
Attn: Community Relations
201 Warren Street Ext.
Peabody, MA   01960